FAQ

How do I get to the Sheltered 2019 Conference?

CLICK HERE to get directions from the hotel to the Sheltered 2019 Conference. We will provide a shuttle to and from your hotel every morning during the conference. If you need directions from the airport to your hotel CLICK HERE

What meals are included?

The hotel provides a warm complimentary breakfast, and we will be providing lunch and snacks each day. There will also be a light cocktail reception the evenings of Thursday, February 28 and Friday, March 1.

Does Sheltered 2019 offer refunds?

We issue an 80% refund up to 15 days before the conference. Also, ticket's are transferable. 

What is the dress code for the conference?

The dress code is business casual. 

Will there be childcare available?

No, we do not offer childcare at the conference. The content of this conference is not child appropriate, so we highly encourage you not to bring children to the Sheltered 2019 conference. 

What if I need to pay by check?

If you need to write a check as your method of payment, please contact us directly at membership@shelteredalliance.org. 

Will there be a shuttle or transportation available?

Yes, we will have shuttles available each morning to bring you to the conference location from the hotel and every evening to bring you back to the hotel. Shuttles will depart from the hotel at 7:15 am Wednesday, Feb 27, and 8:15am for the remainder of the days. Please be prompt so that we can ensure everyone is able to get to the conference on time. 

I only want to attend one day of the conference, it that possible?

We do not offer day passes, but your conference pass is transferable to other members of your agency. 

What if I have special dietary needs?

We would like to accommodate all dietary needs at the conference. Please make sure to list any dietary restrictions on your registration form.